Support

Something not working, or a question about the path? Write to us. A person reads every message.

What to include

Your iPhone model and iOS version: in the iPhone's Settings, General › About.
The app version: in Night Heron, Settings (the gear in Tonight) › About Night Heron › Version.
What you were doing, and what happened.
A screenshot, if it helps. Leave out any dream you'd rather keep private.

Do I need an Apple Watch?

No. The whole path works on iPhone alone. This version doesn't use Apple Watch.
I missed an evening. Do I lose my progress?

No. The path moves on with the nights you practise, not with the calendar: tonight is still the same night. To skip a single night on purpose, use “Skip tonight” in Tonight.
How do I keep my dreams if I change iPhone?

In Settings, tap “Protect your dreams” and choose Apple or your email. On the new iPhone, sign in the same way. You can also export everything with “Export my data”.
How do I export or delete my data?

In Settings › Privacy & data: “Export my data” makes a zip file with your dreams, nights and recordings. “Delete all my data” deletes everything.
How do I delete my account?

In Settings, at the bottom of Account, tap “Delete account”. It deletes your account and all your dreams, for good: export them first if you want to keep them. If you can't sign in any more, write to us from the address you used and we'll delete it for you.
Are my recordings uploaded?

No. Your recordings stay on your iPhone and in its backup: they aren't uploaded to our servers.
Is Night Heron a medical app?

No. It's a wellbeing app: it doesn't diagnose or treat anything. If your sleep or your mood gets worse, stop practising and talk to a doctor.
Can I use it if I'm under 18?

No. Night Heron is for adults only.